Mobile Health Implements CareConnect’s Workforce Management Tool to Streamline Onboarding, Boost Revenue & Compliance
Joint occupational health-home health care collaboration centralizes key staffing functions, increasing agency revenue and caseload by 40 percent. March 1, 2021, NY, NY — New York occupational health provider Mobile Health and home health care technology provider CareConnect have partnered to launch an advanced appointment booking solution that will integrate into CareConnect’s existing workforce management[Read the Rest]
Meet Trilingual Customer Service Rep – Henry Zhu
In high school, Henry Zhu logged the mandatory volunteer hours needed for graduation. Unlike many classmates, however, Henry stayed on at the bilingual pre-school where he translated classwork into Cantonese and Mandarin long after meeting his school’s minimum service requirement. This ‘extra mile’ attitude has shaped the trilingual Customer Service Representative’s (CSR) approach to life[Read the Rest]
